FAQ

  • When will Volata ship its product?
    A: Depending on your location, Volata may ship 99% assembled or 100% assembled. You will be informed in the checkout process and confirmation emails.
  • How do you ship the bike? How hard is it to assemble?
    A: Volata will be shipped 90% assembled – the rest of the installation process will be easy. We are also working on deals with bike shops that can assemble the bike for you.
  • What are the shipping costs?
    A: Shipping costs may vary depending on your location. You will be informed in the checkout process and confirmation emails.
  • What about VATs and Customs/Duties?
    A: All Volata bikes shipped in Europe and the US are free of custom duties and VAT (they are paid by Volata). Sales taxes apply to US States and vary from state to state; however, they are normally around 8%.